terms & conditions

CHECK IN / CHECK OUT
Your room is ready for check in starting from 3 pm, whilst the check out time is at 11 am. Upon availability, we are glad to offer early check in or late check out. We kindly ask you to notify your arrival time at Aufberg to organize your welcome.

ROOM CANCELLATION
Cancellations until the 7th day before arrival are free of charge – valid until 30st of November 2020.
From the 6th day before arrival to the time of arrival (only in case of non-arrival): 95% of the rental amount
From the time of arrival: 100% of the rental amount
In case you cannot set forth on your journey due to travel restrictions or other inhibiting regulations by national authorities related to coronavirus pandemic, you have the option to postpone or cancel your reservation free of charge. Should you thereby opt for a cancellation, any respective prepayments already made shall be fully refunded.

MINIMUM STAY
Minimum stay 3 days
Minimum stay during peak seasons 4 to 6 days
Minimum stay Christmas/New Years 7 days
PAYMENT
Unfortunately we do not take credit or bank cards. You can either pay via bank wire or in cash on the day of your arrival.
CITY TAX
The city tax of € 1,15 per night per adult is not included in your rate.

DOGS
Could there be a better place than the meadows and larch woods to romp around? Your dog is welcome with preannouncement. They have to be clean and well behaved.  For your pet we charge € 18,- per day without food. Only one dog per apartment. They do not sit on the furniture and do not sleep in the beds. We charge for all damages and/or if additional cleaning of linen or rooms should be necessary.

CLEANING
The final cleaning of the apartment is included.

INTERNET ACCESS
There is free wireless internet in all apartments.

GARAGE /PARKING AREA
Please note that you can leave your car at Aufberg 1113 own garage or at Aufberg 1110 in the carport.

SMOKE-FREE AT 1100 METRES ALTITUDE
Take a deep breath. We kindly ask our guests to refrain from smoking in the apartments. We provide ashtrays on the terraces. Thank you very much for your understanding.